Privacy Policy

Last updated: April 06, 2026

Who we are

Fan Finds is a small Hong Kong-based shop selling ritual goods, tea-wares, incense, and design objects.

Contact: hello@fanfinds.store

What data we collect

We collect only the information you provide directly to us when you make a purchase or contact us:

Your name
Your email address
Your shipping address
Your phone number (for delivery purposes only)

We do not use cookies, analytics trackers, or advertising pixels on our website.

How we use your data

We use your information for the sole purpose of:

Processing and delivering your order
Communicating with you about your order

We do not send marketing emails, newsletters, or promotional messages unless you explicitly ask us to.

Payment processing

Payments are processed securely through Stripe. We do not see or store your credit card details. Stripe handles all payment data according to their own privacy policy.

Shipping

Your name and address are shared with our shipping carriers solely to deliver your order.

Data retention

We keep your order information for as long as necessary to:

Fulfill your order
Handle any returns or issues
Comply with Hong Kong tax requirements

You may request deletion of your data at any time by emailing hello@fanfinds.store.

Your rights

Because we operate from Hong Kong, your rights are governed by Hong Kong's Personal Data (Privacy) Ordinance. You have the right to:

Request access to the data we hold about you
Request correction or deletion of your data

To exercise these rights, simply email us at hello@fanfinds.store.

Children

Our products are not intended for children. We do not knowingly collect data from anyone under 18.

Changes to this policy

If we change this policy, we will update the "Last updated" date above. For material changes, we will notify you directly by email if you have purchased from us.